A New Era of IT Solutions in the Quad Cities
Managed IT Services
Factor Technology Solutions ushers in a new era of security in the Quad Cities and surrounding community, vigilantly watching your environment and offering comprehensive support and security services, including patching, anti-malware, and backups, alongside 24x7x365 help desk and monitoring. They are actively working with public safety organizations to ensure compliance with new CJIS standards and have expertise in implementing solutions like Zero Trust Network Access. Factor’s mission is to transform technology from a source of frustration into a competitive advantage, helping organizations manage cyber risk and resiliency.
Managed IT Services
We proactively manage your entire IT infrastructure, ensuring maximum uptime and security so you can focus on your core business. From day-to-day operations to strategic planning, we handle all your technology needs with expert care.
Professional Services
Our expert team delivers tailored technology solutions to meet your specific business objectives, from complex migrations to new system implementations. We provide project-based support, ensuring efficient and successful outcomes that drive your business forward.
Co-Managed IT Solutions
Enhance your existing IT team’s capabilities with our specialized support and advanced tools. We partner with you to fill skill gaps, offer strategic guidance, and provide an extra layer of expertise without replacing your internal staff.
Assessments
Gain a comprehensive understanding of your current IT environment and identify opportunities for improvement and optimization. Our detailed assessments provide actionable insights and strategic recommendations to enhance security, efficiency, and future growth.
Partner Success
E-Rate Program
Tired of the E-Rate Headache? Navigating funding shouldn’t be a full-time job. We help K-12 districts in Iowa and Illinois maximize their E-Rate dollars while handling the planning, implementation and documentation for them. See how we make e-rate funding simple.
About
Factor Technology Solutions
Factor Technology Solutions was founded by Mark Faust and Aaron Randolph, who bring over 25 years of combined experience in technology consulting to the Quad Cities community. They built a team of experts in project management, network engineering, and managed IT services to empower organizations’ IT. Our founders and team have a depth of experience working with highly critical infrastructures, including several 911 call centers.
Tools
Tools, Software & Resources
Factor Technology Solutions partners with industry leaders to deliver robust and scalable IT environments. Our comprehensive tech stack includes powerful solutions from Microsoft for productivity and cloud services, SentinelOne for advanced endpoint protection, and Fortinet for integrated network security. We also leverage technologies for managed IT services, cybersecurity, cloud solutions, data protection, network infrastructure, and compliance, ensuring your organization benefits from the most secure and efficient systems available.
Case Study
Building a Reliable, CJIS-Compliant Public Safety Network
Discover how Factor Technology Solutions empowered the Whiteside County 911 Dispatch Center to overcome a fragmented, outdated, and vulnerable network infrastructure. This case study reveals how a complete network rebuild, server migration, and the implementation of advanced security protocols like two-factor authentication led to dramatically faster support, improved system speed, and a fortified cybersecurity posture. Dive deeper to learn about the seamless deployment process and the ongoing, proactive support that ensures long-term stability and reliability for emergency communications.
Get In Touch
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